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new payments
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new payments
11-02-2013 11:33 PM
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had a email that my product has now changed to the £ 9.99 + minus my referrals and then a email saying plusnet will be taking out £ 10.46 out on the 14th of feb .. is this just a automated email or will i be billed as i should thanks
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Re: new payments
12-02-2013 1:54 PM
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Hi there,
I've checked your account and you've been charged for at £9.99 and had the referrals discounted added to, but you've had call charges that have taken your bill to £10.46.
You can view your bill at http://portal.plus.net
I've checked your account and you've been charged for at £9.99 and had the referrals discounted added to, but you've had call charges that have taken your bill to £10.46.
You can view your bill at http://portal.plus.net
Message 2 of 5
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Re: new payments
13-02-2013 12:20 PM
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sorry don't understand call charges, am not talking about home phone which i have paid 12 months upfront
am talking about my internet which i have changed to £ 9.99 unlimited..
am talking about my internet which i have changed to £ 9.99 unlimited..
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Re: new payments
13-02-2013 12:25 PM
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ok looked again my fault as usual. i understand it now
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Re: new payments
13-02-2013 2:58 PM
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No worries, if you need anything else be sure to let us know.
Message 5 of 5
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