cancel
Showing results for 
Search instead for 
Did you mean: 

mastercard

Shootinfluid
Newbie
Posts: 3
Registered: ‎07-06-2018

mastercard

I signed up on a £70 Mastercard or cash back deal but still haven't received and email or card through the post?could you please look in to this for me.
4 REPLIES 4
Gel
Aspiring Champion
Posts: 2,335
Thanks: 300
Fixes: 29
Registered: ‎02-08-2007
SammyM
Plusnet Help Team
Plusnet Help Team
Posts: 1,914
Thanks: 414
Fixes: 96
Registered: ‎22-01-2018

Re: mastercard

Hi @Shootinfluid,

 

Thanks for getting in touch, I appreciate it.

 

I have checked the deal that you are on and its is not showing a reward card as part of that offer.

 

So that I can look into this further, please can you advise if the contract was taken via our site or a third parties such as money saving expert or quidco etc.

If this post resolved your issue please click the 'This fixed my problem' button
 Sammy M - Sheffield Team
 Plusnet Help Team
Shootinfluid
Newbie
Posts: 3
Registered: ‎07-06-2018

Re: mastercard

I have spoken to one of your advisors on the phone today regarding my issue thanks
Shootinfluid
Newbie
Posts: 3
Registered: ‎07-06-2018

Re: mastercard

It was through plusnet website on the 4th Jan 22 the deal was promoting 70 rewards card for new customers I was with bt they offered to match your price for the broadband but the rewards card sealed the deal for me.