cancel
Showing results for 
Search instead for 
Did you mean: 

end my contract early.

karlgixer
Grafter
Posts: 77
Thanks: 2
Registered: ‎03-03-2018

end my contract early.

What sort of payment will i be looking at if i end my broadband contract early?

My contract does not run out until 17th Jul 2023.

 

Thanks Karl.

4 REPLIES 4
jab1
Legend
Posts: 17,436
Thanks: 5,680
Fixes: 260
Registered: ‎24-02-2012

Re: end my contract early.

Roughly 9 x your contracted monthly price, with some slight adjustments.

John
Baldrick1
Moderator
Moderator
Posts: 11,856
Thanks: 5,277
Fixes: 421
Registered: ‎30-06-2016

Re: end my contract early.


Moderators Note

This topic has been moved from Broadband to My Account/Billing

Moderator and Customer
If this helped - select the Thumb
If it fixed it,  help others - select 'This Fixed My Problem'

SpendLessTime
Hero
Posts: 3,000
Thanks: 928
Fixes: 86
Registered: ‎21-09-2009

Re: end my contract early.

There is a help page which outlines how it should work https://www.plus.net/help/my-account/early-termination-charges/ 

Ex - Plusnet Customer (2009 - 2023) now with BT
SammyM
Plusnet Help Team
Plusnet Help Team
Posts: 1,937
Thanks: 422
Fixes: 98
Registered: ‎22-01-2018

Re: end my contract early.

Hiya @karlgixer

 

I'm really sorry to hear that you are looking to leave us, is there any particular reason why? 

 

I only ask as if it is something I can resolve I will sort it. 

 

If you do wish to find out the early exit fee, you would need to speak with our customer options team on  0800 013 2632, as they are the best people to speak to about this. 

 

Opening Times:

08:00 - 20:00 Monday to Friday

09:00 - 19:00 Saturday

09:00 - 18:00 Sundays

If this post resolved your issue please click the 'This fixed my problem' button
 Sammy M - Sheffield Team
 Plusnet Help Team