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end my contract early.

Posts: 67
Thanks: 2
Registered: ‎03-03-2018

end my contract early.

What sort of payment will i be looking at if i end my broadband contract early?

My contract does not run out until 17th Jul 2023.


Thanks Karl.

Aspiring Legend
Posts: 13,480
Thanks: 4,233
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Registered: ‎24-02-2012

Re: end my contract early.

Roughly 9 x your contracted monthly price, with some slight adjustments.

Posts: 10,147
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Registered: ‎30-06-2016

Re: end my contract early.

Moderators Note

This topic has been moved from Broadband to My Account/Billing

Moderator and Customer
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Aspiring Hero
Posts: 2,999
Thanks: 926
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Registered: ‎21-09-2009

Re: end my contract early.

There is a help page which outlines how it should work 

Ex - Plusnet Customer (2009 - 2023) now with BT
Plusnet Help Team
Plusnet Help Team
Posts: 1,758
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Registered: ‎22-01-2018

Re: end my contract early.

Hiya @karlgixer


I'm really sorry to hear that you are looking to leave us, is there any particular reason why? 


I only ask as if it is something I can resolve I will sort it. 


If you do wish to find out the early exit fee, you would need to speak with our customer options team on  0800 013 2632, as they are the best people to speak to about this. 


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 Sammy M - Sheffield Team
 Plusnet Help Team