account restriction

[#1]

I cant do anything in my account because it says account restricted, outstanding amount must be paid. its been like that for months now but my account is up to date and on 0 balance. is there a way to sort it?

[#2]

I would suggest calling Plusnet tomorrow.

[#3]

Thanks for flagging @col1980 

I've raised a ticket to our systems support team (DBA) to take a look.

I'll let you know once they've responded, should be within a few days.