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You have an order which is currently being processed

FIXED
voodoofish
Newbie
Posts: 2
Thanks: 1
Registered: ‎08-11-2021

You have an order which is currently being processed

Hi, my account is stuck in this status (I want to activate a fixed IP address but this prevents me from doing so)

4 REPLIES 4
Gandalf
Community Gaffer
Community Gaffer
Posts: 27,001
Thanks: 11,008
Fixes: 1,641
Registered: ‎21-04-2017

Re: You have an order which is currently being processed

Fix

Thanks for your post @voodoofish and welcome to our Community Forums.

I've sorted this for you now I believe. Can you try again? 

Anoush Mortazavi
Operations Assurance Professional
Plusnet
voodoofish
Newbie
Posts: 2
Thanks: 1
Registered: ‎08-11-2021

Re: You have an order which is currently being processed

Yes that’s working now thanks Gandalf!
Gandalf
Community Gaffer
Community Gaffer
Posts: 27,001
Thanks: 11,008
Fixes: 1,641
Registered: ‎21-04-2017

Re: You have an order which is currently being processed

No problem @voodoofish I hope you don't mind but I've asked our mods if they can change the fix of the topic to me... Smiley

Let me know if you have further issues or there's anything else you'd need help with. 

Anoush Mortazavi
Operations Assurance Professional
Plusnet
Mav
Moderator
Moderator
Posts: 22,996
Thanks: 5,027
Fixes: 518
Registered: ‎06-04-2007

Re: You have an order which is currently being processed

Moderator's note by Mike (Mav): The fix has been changed to @Gandalf as per message #2.

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