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Why cant I get through to customer services when I ring.

chopperthe1
Newbie
Posts: 2
Registered: 2 hours ago

Why cant I get through to customer services when I ring.

Can anyone help me with getting in contact with help line. When I ring multiple service numbers they all say office closed and say office open 8-8. I’ve been trying every available option and not finding anything.
3 REPLIES 3
jab1
The Full Monty
Posts: 23,816
Thanks: 8,451
Fixes: 357
Registered: ‎24-02-2012

Re: Why cant I get through to customer services when I ring.

@chopperthe1 Are you calling from a mobile or landline/VOIP number? We have seen this issue previously, but I can't remember the details - the last time i remember it was end of last year/beginning of this.

John
chopperthe1
Newbie
Posts: 2
Registered: 2 hours ago

Re: Why cant I get through to customer services when I ring.

I’m using my mobile. By time I’ve found a solution. Office will be shut. It’s made me annoyed
jab1
The Full Monty
Posts: 23,816
Thanks: 8,451
Fixes: 357
Registered: ‎24-02-2012

Re: Why cant I get through to customer services when I ring.

Do you have a landline,or can you borrow another mobile?

John