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Upgrading to FTTP before contract ends?

daveaspy
Dabbler
Posts: 21
Registered: ‎01-07-2021

Upgrading to FTTP before contract ends?

My FTTC contract runs out in a couple of months. FTTP is in progress in my area, fibre is going down and some poles at the other end of village had fibre distribution equipment installed over the summer. They were fiddling around my current telegraph pole recently but nothing has been attached up the top yet.

Unfortunately the Openreach vans have not been as present over recent weeks so I dont think it will make it here in time, but I'm hoping over the next few months it might become available - so can you upgrade mid-FTTC contract or do you to wait until the contract is up again?

5 REPLIES 5
MisterW
Superuser
Superuser
Posts: 14,384
Thanks: 5,302
Fixes: 381
Registered: ‎30-07-2007

Re: Upgrading to FTTP before contract ends?

You can upgrade mid contract, but you would start a new contract.

Are you aware that you will lose your landline & phone number when upgrading to FTTP ?

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

daveaspy
Dabbler
Posts: 21
Registered: ‎01-07-2021

Re: Upgrading to FTTP before contract ends?

thanks, good to know. 

 

I have seen the issue of losing landline and number, which would be sad as I've managed to keep the number across my last 3 homes Cheesy However, we have not had a phone plugged in since we moved nearly 3 years ago so I don't think that would be a big loss?

bmc
Hero
Posts: 3,136
Thanks: 982
Fixes: 48
Registered: ‎28-02-2017

Re: Upgrading to FTTP before contract ends?

@daveaspy 

While technically it's possible to keep a number with a bit of work you would lose e-mail and any other add ons you've got. If you've not used it for 3 years you're not going to miss it.

 

Keep an eye on the following. When it shows WBC FTTP in the left hand column and Available to the right then you're good to go. https://www.broadbandchecker.btwholesale.com/#/ADSL

 

Brian

dvorak
Moderator
Moderator
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Registered: ‎11-01-2008

Re: Upgrading to FTTP before contract ends?


Moderators Note


This topic has been moved from  Full Fibre to My Account / Billing

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If it fixed it click 'This fixed my problem'
dazgee1965
Grafter
Posts: 27
Thanks: 9
Registered: ‎28-06-2022

Re: Upgrading to FTTP before contract ends?

Ignore me I didn't notice the previous posts 😁
Plusnet will be more than happy to switch you over FTTP with any charges albeit with a new contract.