@oreius7 I think it’s unlikely! A few years ago my referrals were transferred from one account to another due to a house move but there was no gap in service.
An interesting point about referrals. Plusnet are not surprisingly contacting customers who have a phone service and are nearing the end of their current contract and ‘persuading’ them to move to EE with the impending demise of PSTN.
A consequence of this is the loss of referrals but of course the [telephone] customer remains in the BT group, so no loss to the group – just the referrer!
I wouldn’t be surprised to hear that CSA’s are on commission for successful transfers so in effect the referral payments are being taken from the likes of me and paid to Plusnet/EE staff!
That’s life I guess.
