*Sigh* - not yet had a good experience with Plusnet Customer Services

[#1]

Been a customer of Plusnet for a good while now, and fortunately for me I have had not very many issues resulting in me having to contact Customer Services. I am grateful for this because every time I have HAD to contact them, the experience has been well below par. There has been a history of lies, mistruths, poor knowledge and general rudeness.

My latest escapade is no different. 

PLEASE PLEASE PLEASE can one of the moderators/admin/staff take a look at my issues and contact me by phone - AS PROMISED!

Current open tickets (because apparently 3 tickets for the same issue are better than one!):

184037820
184037492
184033501

[#2]

Hi there,

I'm sincerely sorry to hear about the issues you are currently experiencing.

I have passed this on for you to receive a call back. An advisor will be in touch with you soon.

Please get in touch if you have any further queries.

Thank you,

Aisha