Reward card

[#1]

Hello Plusnet, 

I switched my broadband to Plusnet claiming the reward card offer and switch was completed in mid September. 

However I have not received any communication regarding the reward card. Can you please help?

[#2]

Hi @Vhabitalish,

Welcome to the Community!

Did you recieve the link to claim your Plusnet reward? This would've been sent to the email address you registered with within 10 days of your service being activated.

Rach

[#3]

HI Rach,

No I have not received any email to claim the plusnet reward.

[#4]

I'm sorry that hasn't come through yet @Vhabitalish

I'd recommend speaking to the team so they can chase this up.

Let me know how you get on.

Lesley

[#5]

Hi @Vhabitalish

Are you still awaiting receipt of the reward card?

If so, please let me know and I will happily chase up for you.

Thanks

Lee