Return NEW Hub2
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- Return NEW Hub2
15-08-2023 11:11 AM
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Previous replies misunderstood that the hub is new. Sent in error for new account after I had already received one and set it up. It's in the box as it arrived, unopened. There's a return address on the box, but I'm not sure if that just sends it for recycling. It's Supplies Depot, ....Northallerton and I want to make sure it goes to Plusnet to be used as new, not recycled.
Fixed! Go to the fix.
Re: Return NEW Hub2
15-08-2023 11:31 AM
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See my reply to your original post.
Re: Return NEW Hub2
15-08-2023 12:06 PM
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Follow this link https://www.royalmail.com/track-my-return#/details/2886 there is a "Received multiple devices" option
HTH
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Return NEW Hub2
15-08-2023 12:14 PM
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As advised on the original topic.
Re: Return NEW Hub2
15-08-2023 12:37 PM
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After I posted I realised this was not the only thread by the same member for this topic, this is why double posting the same issue should be avoided.
Dan
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
15-08-2023 1:57 PM
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Moderator's Note
Double posting causes confusion, wastes time and is against Forum rules. This topic is now locked in favour of https://community.plus.net/t5/My-Account-Billing/Return-Hub2/m-p/1933779
Moderator and Customer
If this helped - select the Thumb
If it fixed it, help others - select 'This Fixed My Problem'
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