Refund?

[#1]

Got the same email. An £85 refund to so many customers would bankrupt Plusnet.

[#2]

The link I gave in Message 13 has a theory - a 3rd party leak/hack.

[#3]

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@Prtplus1 wrote:

Agree, it must be a hack/spam.

Question ... How did the scammer get  hold of my e-address? Is that one for Plusnet to investigate?

Peter

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Answer.... No they probably obtained from hacking/brute-forcing a site where you have used that email address - nothing to do with PN.

[#4]

This just in, to one of my secondary mailboxes:

"We have identified an overpayment of £85.00 on your Plusnet account.

This amount will be credited to your next billing statement.

If you would prefer a refund, please contact us within 14 days."

The scammer has gone to the trouble of dressing it up in fairly convincing Plusnet clothes but didn't do anything clever with the apparent sender, which is a simple @outlook.com address.  That kind of gave the game away 😉

Yes, I have reported it to both [email protected] and [email protected].

[#5]

See: https://community.plus.net/t5/Everything-else/WARNING-Plusnet-customers-are-being-targetted-by-hacke...  and https://community.plus.net/t5/My-Account-Billing/Refund/td-p/2051748

[#6]

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@stuck wrote:

This just in, to one of my secondary mailboxes:

"We have identified an overpayment of £85.00 on your Plusnet account.

This amount will be credited to your next billing statement.

If you would prefer a refund, please contact us within 14 days."

Yes, I have reported it to both [email protected] and [email protected].

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Good!

[#7]

This obvious scam would have been a bit more convincing if it had described the refund as compensation for inconveniences caused by the Plusnet email migration to Greenby.

[#8]

Thanks for giving them ideas, honestly, how daft can you be.

Will you compensate the victims who fall for a revised scam based on your idea?

[#9]

It was an attempt to alert people to a possible variant of the scam. Refunds due to the disastrous email migration to Greenby will only happen if Ofcom makes Plusnet do it. 

[#10]

Ooh, another try today. If at first you don't succeed...

...pretend to be the DVLA. But you'll only get a fiver this time.

Another screenshot attached.

[#11]

Not true Robot, they're not seeking to give £5, 'DVLA' are telling me I owe them £5.00! Now it's TRUE Warner giving it a go!

[#12]

D'Oh... It shows just how much attention I gave it. 😉