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Refund not received

rebecass22
Newbie
Posts: 2
Registered: ‎05-08-2020

Refund not received

I have been waiting for 2 months for a refund of 70£. Everytime I try to contact Plusnet they never give me any solution with my payment! The cheque was made a month ago and still didn't receive not even an update about it. This is the most horrible company I have ever seen. Please someone give me an answer to this.
3 REPLIES 3
gleneagles
Aspiring Legend
Posts: 11,105
Thanks: 2,552
Fixes: 17
Registered: ‎02-08-2007

Re: Refund not received

Don’t mess about you can make small claims using the courts, without attending the court via the internet.

Once they are served with a summons they will soon pay up....providing they do owe you money.

We are born into history and history is born into us.
dvorak
Moderator
Moderator
Posts: 28,619
Thanks: 6,352
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Registered: ‎11-01-2008

Re: Refund not received


Moderators Note


This topic has been moved from Chat to My Account / Billing

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Minivanman
Legend
Posts: 15,144
Thanks: 6,395
Fixes: 1
Registered: ‎04-11-2014

Re: Refund not received

As has my reply to the posters question.

Interesting. 


Truth is like a threshing machine; tender sensibilities must keep out of the way.
Herman Melville