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Refund not received

Posts: 2
Registered: ‎05-08-2020

Refund not received

I have been waiting for 2 months for a refund of 70£. Everytime I try to contact Plusnet they never give me any solution with my payment! The cheque was made a month ago and still didn't receive not even an update about it. This is the most horrible company I have ever seen. Please someone give me an answer to this.
Community Veteran
Posts: 10,563
Thanks: 2,135
Fixes: 15
Registered: ‎02-08-2007

Re: Refund not received

Don’t mess about you can make small claims using the courts, without attending the court via the internet.

Once they are served with a summons they will soon pay up....providing they do owe you money.

Posts: 24,566
Thanks: 4,418
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Registered: ‎11-01-2008

Re: Refund not received

Moderators Note

This topic has been moved from Chat to My Account / Billing

Customer / Moderator
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If it fixed it click 'This fixed my problem'
Aspiring Legend
Posts: 12,738
Thanks: 4,608
Fixes: 1
Registered: ‎04-11-2014

Re: Refund not received

As has my reply to the posters question.


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