I have accrued credit on my account due to referrals which increases every month as the amount I get from referrals is greater than the cost of my broadband & EVERY time I ask to be refunded the credit I waste hours being passed from one person to another who either say this is not possible OR that I should just leave the credit on the account.
Eventually they relent and clear the outstanding credit BUT it is getting HARDER & HARDER.
The referrals scheme allows you to refer anyone you know and they do get a direct benefit by increasing their customer base so WHY do they make it so hard to get the money back????
Re: Referral credits
Its currently at £300!
I normally leave it to about £100 because of all the hassle.
I did once try for a lesser amount, same hassle & I have stopped referring any new ones now but I expect to be paid for the ones that I have referred and which earn PlusNet a fee every month.