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Payment taken but error on website
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Payment taken but error on website
02-04-2022 3:11 PM
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Whilst i was paying my broadband the website had a connection error, so the payment was made but plus net has not recognised the payment, i called and they said wait but my payment is still pending in my bank and i have only 5days to pay now. Im not sure what i should do? can anyone help please?
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Re: Payment taken but error on website
03-04-2022 6:36 PM
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Hi there,
I'm really sorry to see what had happened when you tried to pay.
It looks like you've since phoned us, is everything sorted now?
Anoush Mortazavi
Operations Assurance Professional
Plusnet
Operations Assurance Professional
Plusnet
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