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Payment problem

nat23210
Dabbler
Posts: 13
Thanks: 2
Registered: ‎01-06-2025

Payment problem

I have been trying to make payment on my broadband for over a week but it just keeps pending and coming back to me. I have tried again it is pending again, It says in 3 days I will lose service and will have a fee added, has anyone else had this problem
1 REPLY 1
jab1
The Full Monty
Posts: 25,210
Thanks: 9,120
Fixes: 387
Registered: ‎24-02-2012

Re: Payment problem

@nat23210 Is this a Direct Debit payment? If so, it sounds like it has been set up incorrectly for some reason. I suggest you contact Plusnet and make sure there hasn't been some error.

John