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Overcharged

Shellysymms1
Newbie
Posts: 1
Registered: ‎21-09-2018

Overcharged

‎21-09-2018 6:34 AM

Has anyone else been overcharged this month ? Also when I log into my account it says my account has been deactivated I presume their having issues with the new billing system
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Warwick
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 594
Fixes: 29
Registered: ‎06-08-2018

Re: Overcharged

‎21-09-2018 3:06 PM

Hi @Shellysymms1

 

Thanks for getting in touch and I do apologise for any discrepancy in your invoice this month.

 

I have checked through your account and as my response is account specific I have responded via a ticket on your account that you can view here

 

If you have any other questions feel free to get back in touch.

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