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Overcharged again

Ifedup
Interested
Posts: 1
Registered: ‎22-05-2020

Overcharged again

For the 2nd month I have been overcharged £7.99 Contract was for 18 months and expires July 23rd 2020. When is some one going to deal with this.
1 REPLY 1
Mads
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,873
Fixes: 79
Registered: ‎06-08-2018

Re: Overcharged again

Hello @Ifedup,

Thanks for getting in touch with us here. 

I'm sorry you've had some trouble with your invoices as of late and I apologise for the frustration caused. I've checked over your account and provided a more detailed response for you here. 

 

Thanks.