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£26.99 Unlimited Fibre Broadband Offer

DrS
Interested
Posts: 2
Registered: ‎22-05-2020

£26.99 Unlimited Fibre Broadband Offer

There is a banner ad for this on my login page. I can select it and get to another page, however whenever I press the "Start your order" button here, I get an "oops, something seems to have gone wrong" error message and I cannot get past this.

 

Any ideas how I can proceed with the offer?

 

Thanks.

3 REPLIES 3
CJT-80
Aspiring Pro
Posts: 118
Thanks: 36
Fixes: 4
Registered: ‎14-11-2017

Re: £26.99 Unlimited Fibre Broadband Offer

@DrS 

Are you a new or existing customer?

 

Kind Regards,

CJT
DrS
Interested
Posts: 2
Registered: ‎22-05-2020

Re: £26.99 Unlimited Fibre Broadband Offer

Existing (which is why I have a login page😀) I see this upgrade offer (for 18 months renewal of contract) every time I login to my account. I cannot seem to get it to work though.

CJT-80
Aspiring Pro
Posts: 118
Thanks: 36
Fixes: 4
Registered: ‎14-11-2017

Re: £26.99 Unlimited Fibre Broadband Offer

@DrS 

Apologies, my mistake

 

Give the Customer Options Team a call: 0800 013 2632. They are open between 8am - 8pm weekdays and 9am - 6pm weekends.

Kind Regards,

CJT