Over charged - have you not properly implemented my new contract?
On 21/11 you confirmed my new contract by email.
Today you have charged me £43.50 - you out of contract rate.
Please fix and refund ASAP.
PS - I notice when I log on that this is still showing:
An error has occurred
You can't change your products for the moment, you already have a product change in progress.
Re: Over charged - have you not properly implemented my new contract?
Hiya @tonycollinet, thanks for getting in touch.
I am really sorry that you have received a bill for an unexpected amount and for the inconvenience this has caused.
I have taken a look at this and provided a further response on the actions I am taking to sort this for you here: https://www.plus.net/wizard/?p=view_question&id=220693644