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Over Payments

pauldavidson584
Newbie
Posts: 1
Registered: ‎29-06-2025

Over Payments

Hello, From November 2024 to June 2025 I have paid £416.83, which is in the the region of £200 too much.

For 7 of those months I have been charged double and would like this refunded please.

2 REPLIES 2
jab1
The Full Monty
Posts: 22,751
Thanks: 7,954
Fixes: 334
Registered: ‎24-02-2012

Re: Over Payments

@pauldavidson584 Are you still in contract? When did your contract start, and how long was it for? Once your contract finishes, you are automatically charged the out-of-contract price, unless you negotiate a new one.

John
Baldrick1
Moderator
Moderator
Posts: 13,673
Thanks: 6,667
Fixes: 458
Registered: ‎30-06-2016

Re: Over Payments

Moderator's note:
Thread moved from Full Fibre to My Account/Billing

Moderator and Customer
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