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Not charged for BT Sport App

Mina
Hooked
Posts: 7
Thanks: 2
Registered: ‎30-01-2019

Not charged for BT Sport App

Hi,

 I have just received my latest bill for Fibre broadband and phone but there is no mention of the BT app which I subscribed to on 27th February at £2.50 for 6 months.

Thanks in advance

2 REPLIES 2
Plusnet Help Team
Plusnet Help Team
Posts: 623
Thanks: 114
Fixes: 31
Registered: ‎06-08-2018

Re: Not charged for BT Sport App

Hi @Mina,

Thank you for getting in touch and please accept my apologies for the issue with your bill.

As the information I need to provide you is specific to the account, I have created a ticket which you can access here. Feel free to get back in touch if you require any further assistance.

Thanks again.

If this post resolved your issue please click the 'This fixed my problem' button
 Lewis G
 Infrastructure Operations Professional
Mina
Hooked
Posts: 7
Thanks: 2
Registered: ‎30-01-2019

Re: Not charged for BT Sport App

Thank you Lewis.