No reward email

[#1]

Signed up in early May with an activation date of mid May. Still haven’t received my reward email - can someone follow this up for me please?

[#2]

Hello @Ajc4, 

I'm sorry you're having trouble with the redemption of your cashback, We have a helpful guide to our cashback and rewards which may be able to answer your question here: https://www.plus.net/home-broadband/faqs/cashback-and-vouchers/. If you’re still having trouble, gve us a nudge here and we can chase things up for you. 

As a side note please ensure you check your spam/junk folders incase the redemption email has fallen through the cracks. 

Thanks. 

[#3]

Hi @Mads 

I reviewed the link before posting so no help unfortunately.

Nothing in my junk folder either.

Can you chase u for me please.

Thanks

[#4]

Hi @Ajc4

Thanks for getting back in touch. I have attached copy of email to this ticket on your account.

Please fill this form to claim your reward.

If there is anything else we can help you with - please let us know.