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No direct debit showing and first payment nearly due
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No direct debit showing and first payment nearly due
24-05-2013 8:37 PM
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how long does plusnet take to set up a direct debit?.i am due a payment out next thursday (30/5/13) and its still not showing on the bank account direct debit's area.
i signed up a month ago and haven't altered ay details,it was activated on the 30th april,anyone else had this happen?.
i signed up a month ago and haven't altered ay details,it was activated on the 30th april,anyone else had this happen?.
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Re: No direct debit showing and first payment nearly due
25-05-2013 8:50 AM
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Good morning redsetter,
I've just checked over your account and I can confirm that we currently have an active direct debit on the account.
You should be able to see this by going to https://portal.plus.net/apps/paymentdetails/manage - It will display the current active details we have for you.
Hope this helps,
Regards,
Matt
I've just checked over your account and I can confirm that we currently have an active direct debit on the account.
You should be able to see this by going to https://portal.plus.net/apps/paymentdetails/manage - It will display the current active details we have for you.
Hope this helps,
Regards,
Matt
Message 2 of 7
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Re: No direct debit showing and first payment nearly due
25-05-2013 10:09 AM
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hi,
many thanks,it isnt showing on the direct debit list on the bank account site.might be best wait and see what happens.again many thanks.
many thanks,it isnt showing on the direct debit list on the bank account site.might be best wait and see what happens.again many thanks.
Message 3 of 7
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Re: No direct debit showing and first payment nearly due
28-05-2013 2:18 PM
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For some bank's it's normal for a DD not to show until after the payee has taken the funds from the account
Message 4 of 7
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Re: No direct debit showing and first payment nearly due
04-06-2013 8:44 PM
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i had an email last week
We'll soon be taking a payment of £5.99 for your service. This will leave
your account on or after 04/06/2013.
it hasn't gone out yet,it looks as if the direct debit is set up later then most.i expect it will go in soon,as it says on or after.
We'll soon be taking a payment of £5.99 for your service. This will leave
your account on or after 04/06/2013.
it hasn't gone out yet,it looks as if the direct debit is set up later then most.i expect it will go in soon,as it says on or after.
Message 5 of 7
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Re: No direct debit showing and first payment nearly due
10-06-2013 10:17 AM
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Hi redsetter,
All looking good from this end, the account's in balance so it looks like all the billing is fine?
Please let us know if that's not the case from your side.
All looking good from this end, the account's in balance so it looks like all the billing is fine?
Please let us know if that's not the case from your side.
Message 6 of 7
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Re: No direct debit showing and first payment nearly due
18-06-2013 4:59 PM
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hi,yes its fine,it just went out a bit later then expected.many thanks.
regards
regards
Message 7 of 7
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