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No bill for February

Pete11
Seasoned Pro
Posts: 893
Thanks: 261
Fixes: 4
Registered: ‎17-02-2017

No bill for February

I have tried to look at my bill for this month...and it's not there. I can only see last months (January, which is paid) bill and a message that says next bill date is in March. Is this month free? (wishful thinking).

A float tip is pleasing in its appearance and even more pleasing in its disappearance.
Growing old is inevitable...But growing up is optional.
5 REPLIES 5
daveplus
Pro
Posts: 580
Thanks: 126
Fixes: 8
Registered: ‎25-08-2010

Re: No bill for February

I have the same but I guess that its a timing thing

Satss
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 438
Fixes: 37
Registered: ‎06-08-2018

Re: No bill for February

 Hi @Pete11 thanks for getting in touch.

 

I'm sorry that you haven't received your bill as of yet. As this relates to account specific information I've created a support ticket on your account here
 

 

 

 

Satss
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 438
Fixes: 37
Registered: ‎06-08-2018

Re: No bill for February

Hi @daveplus sorry to hear you are having the same issue.  I've also created a ticket on your account relating to this, you can access this here

 

daveplus
Pro
Posts: 580
Thanks: 126
Fixes: 8
Registered: ‎25-08-2010

Re: No bill for February

Thanks @Satss

Now OK

Dave

Pete11
Seasoned Pro
Posts: 893
Thanks: 261
Fixes: 4
Registered: ‎17-02-2017

Re: No bill for February

Can view bill now. Thanks. Thumbs_Up

A float tip is pleasing in its appearance and even more pleasing in its disappearance.
Growing old is inevitable...But growing up is optional.