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Name Change

emmablue30
Newbie
Posts: 2
Registered: yesterday

Name Change

Hello

 

Is there an customer representative available to help me change the name on my account (due to recent marriage)? My signal is AWFUL where I live so its not an ideal option to make a call. 

 

Hoping someone can help.

 

Kind regards,

Emma

2 REPLIES 2
bmc
Hero
Posts: 3,944
Thanks: 1,396
Fixes: 60
Registered: ‎28-02-2017

Re: Name Change

@emmablue30 

A staff member should pick up this sooner or later but you never know for sure until they do. They are thin on the ground at the best of times.

 

I assume you're speaking about your mobile signal when you say it's awful. Is you internet connection good enough to support WiFi callling if your mobile provider supports it?

 

Brian

emmablue30
Newbie
Posts: 2
Registered: yesterday

Re: Name Change

Thanks bmc.

 

I use WiFi calling but it still breaks up sometimes. It's hit and miss. 

 

I will await a customer service representative response.