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My bill

Ohare123
Browser
Posts: 1
Registered: ‎02-10-2021

My bill

Hi I've been over charged on my bill they charged me 3 times for line rental after I up graded my broadband how do I sort this out
2 REPLIES 2
dvorak
Moderator
Moderator
Posts: 28,520
Thanks: 6,306
Fixes: 1,459
Registered: ‎11-01-2008

Re: My bill


Moderators Note


This topic has been moved from Fibre to My Account Billing

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If it fixed it click 'This fixed my problem'
BD
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,359
Fixes: 86
Registered: ‎24-04-2017

Re: My bill

Hi @Ohare123, thanks for getting in touch and I'm sorry to hear your latest invoice amount is higher than you'd expect. I can see you've got in touch this morning and I can see someone is already keeping an eye on the account to correct this for you once the direct debit process completes.
If you have any other issues or this issue hasn't been resolved for you after a week or 2 then please get back to us and we'll look into this further for you.