My Contract

[#1]

A recent e-mail from Plusnet advised me to keep a copy of my contract easily available, and gave a link to request a copy if needed. I now cannot find my original document and the link did not work.

Can anyone tell me how to get a copy? It runs from February 2026 to  February 2027.

My attempt to ring Customer Service was cheerfully offered a wait of 45 minutes!

Hopefully, Donald Hey.  

[#2]

Hi @donaldhey,

If you login to your account online and click here, you can find a link to the pre-contract summary, which is loading for me.

I hope this helps.