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Keeping PSTN when moving from FTTC to FTTP.

machare
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Registered: ‎13-01-2011

Keeping PSTN when moving from FTTC to FTTP.

In an area where I have a Plusnet FTTC service, Openreach have just announced that they will be making FTTP available.

If I apply for a Plusnet FTTP service when it becomes available will I be able to keep the PSTN service for as long the PSTN exchange equipment is kept working ?

Preferably without paying an additional charge.  LikeIy the phone would only be used in the event of a power cut.

I already have several VOIP services.  I don’t care about the landline number.

8 REPLIES 8
jab1
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Re: Keeping PSTN when moving from FTTC to FTTP.

@machare If you move to FTTP, the PSTN service will not be available - it is a totally different technology, and does not include a voice component, hence why when moving to it, people are advised to either get a VoIP service, or use mobiles.

John
MisterW
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Re: Keeping PSTN when moving from FTTC to FTTP.

If I apply for a Plusnet FTTP service when it becomes available will I be able to keep the PSTN service for as long the PSTN exchange equipment is kept working ?

Preferably without paying an additional charge. 

@machare the ONLY way to retain a PSTN service is to keep your existing FTTC service.

it IS possible to order an FTTP service as a new account and retain the existing service. You would, of course, have to pay fro both services!

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

machare
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Re: Keeping PSTN when moving from FTTC to FTTP.

Thanks for the replies.  It may be possible to have a landline and FTTP with Vodafone if their website is to be believed.

MisterW
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Re: Keeping PSTN when moving from FTTC to FTTP.

It may be possible to have a landline and FTTP with Vodafone if their website is to be believed.

@machare I'd be VERY surprised if that's the case, I understood that on a Vodafone FTTP connection , the phone service is Digital Voice i.e voip

This would seem to confirm https://forum.vodafone.co.uk/t5/Landline/Simple-guide-to-connecting-a-phone-to-FTTP-please/td-p/2691... and indicates that anything coming from VF support needs to be taken with a large 'pinch of salt' !!. That certainly reflects my dealings with VF in the past (albeit nothing to do with FTTP)

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

bmc
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Re: Keeping PSTN when moving from FTTC to FTTP.

@machare 

I don't see how Vodaphone can give you a PSTN connection - OR have a Stop / Sell order on new connections.

 

You can have two PN accounts if you're willing to pay the charges. The downsize is when you eventually close your first account you lose e-mail and any other add ons you may have - they are not transferrable to your new account.

 

Brian

MisterW
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Re: Keeping PSTN when moving from FTTC to FTTP.

I don't see how Vodaphone can give you a PSTN connection - OR have a Stop / Sell order on new connections.

Vodafone are an LLU supplier for their FTTC based products, so technically they can still supply an MPF based phone service. However they already have a Digital voice service and I can't see how they would provide anything other than that for an FTTP connection.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

knowdice
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Re: Keeping PSTN when moving from FTTC to FTTP.

I have Vodafone FTTP via City Fibre and I took my landline number with me.

 

But, as others have said the phone is a digital service (SIP) delivered over fibre not copper.

dvorak
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Re: Keeping PSTN when moving from FTTC to FTTP.


Moderators Note


This topic has been moved from Full Fibre to My Account / Billing

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