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Infamous Reward Card Claim

infinite007
Newbie
Posts: 1
Registered: ‎29-09-2022

Infamous Reward Card Claim

Still havent.t received reward card. Keep checking spam

Activation date :14th Jul 2022

Multiple phone calls, on hold again for 26mins.

Last time someone said would send out as a cheque £75, still nothing.

So, it was see if someone could help here.

Thanks

Mark

Tags (1)
2 REPLIES 2
Mav
Moderator
Moderator
Posts: 22,711
Thanks: 4,874
Fixes: 518
Registered: ‎06-04-2007

Re: Infamous Reward Card Claim

Moderator's note(s):

Thread moved from Everything Else to My Account/Billing.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,658
Thanks: 10,265
Fixes: 1,607
Registered: ‎21-04-2017

Re: Infamous Reward Card Claim

Hi there,

I'm really sorry to see this.

I see you've since phoned us and we've raised a cashback escalation into our billing team to investigate further.

As soon as we know more we'll let you know. 

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet