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How do you change your name on account?

Macy
Newbie
Posts: 5
Registered: ‎09-10-2022

How do you change your name on account?

Hey, I just got married and want to change my name on my account but can't find information on how? 

Thanks 

5 REPLIES 5
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,846
Thanks: 874
Fixes: 220
Registered: ‎27-04-2007

Re: How do you change your name on account?

Hi there! Congratulations and I can get that sorted out for you. Can you send me a private message with your username please?

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
Macy
Newbie
Posts: 5
Registered: ‎09-10-2022

Re: How do you change your name on account?

How do I send a private message? That section of my account says I don't have privileges.
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,846
Thanks: 874
Fixes: 220
Registered: ‎27-04-2007

Re: How do you change your name on account?

Hi Macy, you'd nee to make at least 3 posts and spend at least 10 minutes logged in. 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
Macy
Newbie
Posts: 5
Registered: ‎09-10-2022

Re: How do you change your name on account?

Hi I have posted 3 times and have over 10mins logged in so which is it still unauthorised?

MisterW
Superuser
Superuser
Posts: 14,380
Thanks: 5,301
Fixes: 381
Registered: ‎30-07-2007

Re: How do you change your name on account?

Try logging out and back in again

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.