Hello,
Second month in the row I'm receiving wrong bill, that does not match the terms that were signed at the start.
Charged: 47.99 monthly
Contract: 33.99 monthly
After the last call to support, the extra 14 were added back as balance to the account, however, this month these have been subtracted back.
1 Balance brought forward £14.00
1 Full Fibre 900 05/12/25 04/01/26 £47.99
1 Gesture of goodwill 07/11/25 07/11/25 -£14.00
1 Payment 13/11/25 13/11/25 -£14.00
Thanks.
