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Incorrect bill

Marie94
Newbie
Posts: 2
Registered: ‎18-08-2024

Incorrect bill

Hi,

 

For the past 3 months I have received incorrect billing amounts- the first 2 months were overcharged, which was sorted out and I was refunded. I have just received my latest monthly bill which is £3.55, so clearly not correct either. 

 

I have a contract until August next year, for what should be £30.20 a month.

 

Thanks,

Marie.

1 REPLY 1
willcutforth
Plusnet Help Team
Plusnet Help Team
Posts: 1,674
Thanks: 606
Fixes: 110
Registered: ‎27-11-2020

Re: Incorrect bill

@Marie94 I have popped you a text over about this.

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team