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Incorrect bill after renewal

Niczx91
Dabbler
Posts: 10
Registered: ‎30-01-2020

Incorrect bill after renewal

Good evening,
Like many people I also seem to have an incorrect bill after recently renewing. I moved property in June and had to start a new contract. My new contract stated I would be paying around £27 a month yet for the last 2 months plusnet have taken around £32 a month. Please can I have this recitified.
1 REPLY 1
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 9,047
Thanks: 1,615
Fixes: 493
Registered: ‎01-01-2012

Re: Incorrect bill after renewal

Hi @Niczx91 

I'm really sorry to hear this has happened.

I've looked into this for you and created a ticket on your account with the details which you'll get an e-mail copy of.

Let us know if there's anything else we can help with

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team