cancel
Showing results for 
Search instead for 
Did you mean: 

Incorrect Billing

llessah
Newbie
Posts: 4
Registered: 18-08-2007

Incorrect Billing

Hi
I have had an outstanding ticket with you (35124536) since the beginning of September. You constantly keep billing me for the Talk Evenings & Weekend Telephone Plan, which I don’t want. I can’t seem to get an answer from you.  Would you please tell me whether you are able to resolve the problem. All you seem to be doing is putting off closing the problem. Have you a solution?
5 REPLIES
jojopillo
Grafter
Posts: 9,786
Registered: 16-06-2010

Re: Incorrect Billing

Hi llessah,
Sorry this has taken so long to resolve. I'll see if I can get someone to take a fresh look at this today.
Jojo Smiley
llessah
Newbie
Posts: 4
Registered: 18-08-2007

Re: Incorrect Billing

Thanks.
It is appreciated.
Ray
jojopillo
Grafter
Posts: 9,786
Registered: 16-06-2010

Re: Incorrect Billing

Hi Ray,
I think we did it. If you look at your account it is now showing as talk evenings and weekends. If there are any inconsitencies in your billing as a consequnce of this change let me know so I can rectify it. There shouldn't be though..
Jojo Smiley
llessah
Newbie
Posts: 4
Registered: 18-08-2007

Re: Incorrect Billing

That's great.
Thanks for sorting it out.
Ray  Smiley
jojopillo
Grafter
Posts: 9,786
Registered: 16-06-2010

Re: Incorrect Billing

Just glad I could help Smiley