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Incorrect Billing
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Incorrect Billing
01-12-2010 8:29 PM
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Hi
I have had an outstanding ticket with you (35124536) since the beginning of September. You constantly keep billing me for the Talk Evenings & Weekend Telephone Plan, which I don’t want. I can’t seem to get an answer from you. Would you please tell me whether you are able to resolve the problem. All you seem to be doing is putting off closing the problem. Have you a solution?
I have had an outstanding ticket with you (35124536) since the beginning of September. You constantly keep billing me for the Talk Evenings & Weekend Telephone Plan, which I don’t want. I can’t seem to get an answer from you. Would you please tell me whether you are able to resolve the problem. All you seem to be doing is putting off closing the problem. Have you a solution?
Message 1 of 6
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Re: Incorrect Billing
02-12-2010 2:08 PM
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Hi llessah,
Sorry this has taken so long to resolve. I'll see if I can get someone to take a fresh look at this today.
Jojo
Sorry this has taken so long to resolve. I'll see if I can get someone to take a fresh look at this today.
Jojo
Message 2 of 6
(489 Views)
Re: Incorrect Billing
02-12-2010 2:36 PM
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Thanks.
It is appreciated.
Ray
It is appreciated.
Ray
Message 3 of 6
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Re: Incorrect Billing
02-12-2010 5:16 PM
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Hi Ray,
I think we did it. If you look at your account it is now showing as talk evenings and weekends. If there are any inconsitencies in your billing as a consequnce of this change let me know so I can rectify it. There shouldn't be though..
Jojo
I think we did it. If you look at your account it is now showing as talk evenings and weekends. If there are any inconsitencies in your billing as a consequnce of this change let me know so I can rectify it. There shouldn't be though..
Jojo
Message 4 of 6
(489 Views)
Re: Incorrect Billing
02-12-2010 5:47 PM
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That's great.
Thanks for sorting it out.
Ray
Thanks for sorting it out.
Ray
Message 5 of 6
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Re: Incorrect Billing
02-12-2010 5:48 PM
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Just glad I could help
Message 6 of 6
(489 Views)
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