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I can't log Into My Account
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I can't log Into My Account
12-03-2012 12:25 PM
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I am no longer a PN customer however I do have a dial up account and referrals I still receive monies for, I have asked for the password reminder a lot of times and each time I log In with the details I am given I cant log In. Help from PN would be appreciated.
Steve
Steve
If life gives you lemons, make lemonade.
Message 1 of 6
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Re: I can't log Into My Account
12-03-2012 1:13 PM
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I have sent a PM to Bob Pullen to have a look
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Re: I can't log Into My Account
12-03-2012 1:26 PM
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Give it another go now Steve.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Message 3 of 6
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Re: I can't log Into My Account
12-03-2012 3:54 PM
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@Midnight Caller, Thank you
@Bob Pullen, I can log In now thank you. What went wrong?
@Bob Pullen, I can log In now thank you. What went wrong?
If life gives you lemons, make lemonade.
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Re: I can't log Into My Account
12-03-2012 4:31 PM
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He refreshed the portal login component on your account, which basically makes sure that all the necessary information is in the relevant database. Not sure what happened to make that necessary though, sorry about that.
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Re: I can't log Into My Account
12-03-2012 4:38 PM
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Thanks for the Info Matt, No need to apologise, These things happen, First time for everything.
Steve
Steve
If life gives you lemons, make lemonade.
Message 6 of 6
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