How long to receive refund after leaving?

Townman · ‎22-08-2007

Bank holidays are not working days. 4th (when @willcutforth posted) plus 10 working days is the 20th April.

It is also a little unclear as to if that is when it will arrive at your bank or when it will be processed to your bank.

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Corsa · ‎17-12-2017

It was actioned internally by a CSC Analyst on the 3rd. 10 working days ago as I said.

“**** *****+ - CSC Analyst
2:41pm, Monday 3 Apr 2023
Dear **** ******,

--internal---

Adjustment applied 16/03/23”

So if it’s processed in 10 working days, it should arrive by tonight as yesterday was the 10th day?

adamwalker · ‎27-04-2007

Hi @Corsa I've just sent you a PM asking for some details so I can help out, please send over a reply when you can.

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Adam Walker
Plusnet Help Team

Corsa · ‎17-12-2017

Thanks @adamwalker,

I’ve responded to it.

How long to receive refund after leaving?

Re: How long to receive refund after leaving?

In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links

Re: How long to receive refund after leaving?

Re: How long to receive refund after leaving?

Re: How long to receive refund after leaving?