Home phone number has been changed when it shouldn’t have

[#1]

I have to switched to plusnet landline and broadband. The broadband is working but my landline number has been changed.

It is very important that I get my old landline number back as a priority.

[#2]

Moderators Note

This topic has been moved from Home Phone to My Account/Billing.

[#3]

@Anneshaw 

If you are not to.lose the number you need to move quickly on this. If you don’t get a Plusnet staffer to pick this up fairly quickly then you should ring in.

[#4]

Can a staff member sort this out

[#5]

Hi Anne, I can help with this. Can you send me a private message with your username and the phone number you wanted to move across to us please? 

[#6]

Thanks for your reply.

When I go to the private message section it says access denied.

[#7]

Hi Anne, you need to have made at least 3 posts on the forums so if you try again now it should work.