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Has my discount been re-applied?
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Has my discount been re-applied?
17-04-2019 5:52 PM
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Hi.
I had a bill this month that was £37.44 and my usual bill is £29.98 about £7.40 more than it usually is. Also, the bill breakdown makes no sense to me.
I called customer service who said that it is because my discount had not been re-applied after a house move. (Odd, because my first bill after the move was normal)
They said that they have re-applied it and my account is in credit by £7(ish.)
Well, I can't see if I have a discount because I can't view my next bill and I can't see anywhere that confirms I am in credit.
Could someone look into this for me?
Thanks.
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Re: Has my discount been re-applied?
17-04-2019 7:24 PM
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- Has my discount been re-applied?