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HELP! Renewing / staying with Plusnet when contract runs out, but WHAT price?

andyt1970
Grafter
Posts: 194
Thanks: 6
Registered: ‎19-12-2019

Re: HELP! Renewing / staying with Plusnet when contract runs out, but WHAT price?

And what's this under "My products" in my online account? I'm meant to be paying £21.86 a month (with CPI increase) from 24/03/2022 - certainly NOT £32.25

😠

Plusnet 4.JPG

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Gandalf
Community Gaffer
Community Gaffer
Posts: 26,563
Thanks: 10,265
Fixes: 1,599
Registered: ‎21-04-2017

Re: HELP! Renewing / staying with Plusnet when contract runs out, but WHAT price?

Hi Andy,

I'm really sorry for this. I believe I've sorted that out for you now and I've dropped you an e-mail onto the ticket ref here > https://www.plus.net/wizard/?p=view_question&id=223908774 with more info but feel free to get back to me if you've got further queries and I'll be happy to help.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet