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Gift card

punkbhoy
Newbie
Posts: 3
Registered: a week ago

Gift card

I signed up for full fibre a week ago through u switch,it mentioned a £160 gift card,how long do I need to wait for it
6 REPLIES 6
MisterW
Superuser
Superuser
Posts: 19,904
Thanks: 8,885
Fixes: 577
Registered: ‎30-07-2007

Re: Gift card

@punkbhoy here's a link to the reward card FAQ https://www.plus.net/help/my-account/reward-cards-and-cashback/

Hopefully that answers your queries

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Baldrick1
Moderator
Moderator
Posts: 14,488
Thanks: 7,397
Fixes: 473
Registered: ‎30-06-2016

Re: Gift card

Moderator's note:
Thread moved from Full Fibre to My Account/Billing

Moderator and Customer
If this helped - select the Thumb
If it fixed it,  help others - select 'This Fixed My Problem'

punkbhoy
Newbie
Posts: 3
Registered: a week ago

Re: Gift card

Still not received any email,thank you for the reply
Rach_H
Plusnet Help Team
Plusnet Help Team
Posts: 104
Thanks: 42
Fixes: 1
Registered: ‎17-12-2024

Re: Gift card

Hi @punkbhoy,

Thanks for coming to the Community!

I've raised thi with our team so they can look into why you've not yet received the email you were expecting.

Rach

punkbhoy
Newbie
Posts: 3
Registered: a week ago

Re: Gift card

Thank you appreciated
Rach_H
Plusnet Help Team
Plusnet Help Team
Posts: 104
Thanks: 42
Fixes: 1
Registered: ‎17-12-2024

Re: Gift card

You should be able to claim your reward card from tomorrow @punkbhoy, and you'll get an email about this.

Rach