I have a year left of my broadband but im moving out the house it's in right now and will not be moving to my new address for a couple of months. I was wondering if it's possible to freeze payments on this until i move into my new address and need to activate the internet again? I don't mind the 2 months being added onto the contract obviously but i don't know if this is possible ... if not, what would my options be? x
If you know where you’ll be moving to, we can place the house move order for up to 90 days in advance.
Alternatively you could arrange for a line to be installed at wherever you’ll be living in the meantime and then do another house move when you know where you’ll be moving to and have a confirmed date.
In all instances I’d recommend calling our house move team on 0800 013 2632 to discuss and arrange as they’re the best people to help.
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