Free broadband for a year from PlusNet in Black Friday Sale £75 Cashback
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Re: Free broadband for a year from PlusNet in Black Friday Sale £75 Cashback
06-01-2015 8:46 PM
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Re: Free broadband for a year from PlusNet in Black Friday Sale £75 Cashback
07-01-2015 9:45 AM
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Re: Free broadband for a year from PlusNet in Black Friday Sale £75 Cashback
07-01-2015 8:33 PM
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Re: Free broadband for a year from PlusNet in Black Friday Sale £75 Cashback
12-01-2015 8:08 PM
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Re: Free broadband for a year from PlusNet in Black Friday Sale £75 Cashback
12-01-2015 8:59 PM
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Re: Free broadband for a year from PlusNet in Black Friday Sale £75 Cashback
13-01-2015 8:57 AM
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Re: Free broadband for a year from PlusNet in Black Friday Sale £75 Cashback
14-01-2015 11:32 PM
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Others also appear to be starting to get them so keep an eye on your inboxes. Hope everyone else gets theirs.
Re: Free broadband for a year from PlusNet in Black Friday Sale £75 Cashback
15-01-2015 9:55 AM
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Re: Free broadband for a year from PlusNet in Black Friday Sale £75 Cashback
17-01-2015 7:21 PM
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Re: Free broadband for a year from PlusNet in Black Friday Sale £75 Cashback
17-01-2015 7:35 PM
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2. What we'll do and when, Our aim is to resolve any problem as quickly as possible, preferably during a phone call or email exchange with you. We'll respond within 14 days of receiving your letter, within 7 days if you raise a ticket via our 'Online Helpdesk' and if we're unable to sort out your complaint when you phone us, we'll call you back within 2 working days. We'll try to sort out your complaint on the spot, but whatever happens, we'll keep you regularly updated. If our complaint team are unable to resolve your complaint, we'll escalate this to our Complaints Manager.
This is what you say on the forum:
If you signed up directly through Plusnet the cashback process is shown below:
- When your first service (broadband or phone) goes actives this triggers an email which will be sent to you within a couple of week of this date. This email is sent to the contact email address on your account at the point you signed up.
- You must click on the link in the email within 2 months of receiving it to claim your cashback/evoucher.
- Once you've clicked the link you should recieve a confirmation screen advising your claim was successful.
- Within 30 days of clicking this link you should receive your cashback cheque/evoucher, to the name and address listed on your account
You have not complied with any of the above this is utterly disgraceful.
Re: Free broadband for a year from PlusNet in Black Friday Sale £75 Cashback
17-01-2015 11:06 PM
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Re: Free broadband for a year from PlusNet in Black Friday Sale £75 Cashback
17-01-2015 11:28 PM
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Re: Free broadband for a year from PlusNet in Black Friday Sale £75 Cashback
19-01-2015 11:58 AM
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Re: Free broadband for a year from PlusNet in Black Friday Sale £75 Cashback
19-01-2015 8:56 PM
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jim:csa
Re: Free broadband for a year from PlusNet in Black Friday Sale £75 Cashback
27-01-2015 8:28 PM
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