Final bill

[#1]

I’ve received my final bill and it is showing a minus figure owed. Does this mean the money is due to be refunded as the final bill isn’t clear what happens next.

[#2]

Yes - it will be refunded to the same account as you paid from - providing the Direct Debit is still active.

[#3]

Thank you. I’ve had a bit of a mare since my contract ended