Error message in my account

[#1]

Hi. I am getting an error message when I login to my account about an order. I have not made any changes to my account or made an order. Please can you resolve this

An error has occurred

You can't change your products for the moment, you have an order which is currently being processed. Please try again later.

[#2]

Hi there and sorry for us taking so long to pick this up. I've fixed the issue for you so you should be able to request changes to your account now. Do get back to us if there's still an issue or anything else we can help with.