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Error message in my account

Posts: 2
Registered: ‎14-12-2020

Error message in my account

Hi. I am getting an error message when I login to my account about an order. I have not made any changes to my account or made an order. Please can you resolve this


An error has occurred

You can't change your products for the moment, you have an order which is currently being processed. Please try again later.
Plusnet Help Team
Plusnet Help Team
Posts: 16,795
Thanks: 858
Fixes: 217
Registered: ‎27-04-2007

Re: Error message in my account

Hi there and sorry for us taking so long to pick this up. I've fixed the issue for you so you should be able to request changes to your account now. Do get back to us if there's still an issue or anything else we can help with.

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team