I’d recommend calling our cancellations/customer options team on 0800 013 2632. They’re open until 6pm today and back at 8am tomorrow.
They’ll be able to advise on the exact cancellation cost and once your account has been cancelled, we’ll generate your final bill within 21 days.
If you have an active payment method (card, direct debit etc) we’ll take the money automatically from this, if not we’ll let you know the payment’s failed and you’ll then be able to pay this manually by card at http://www.plus.net/pay or calling us on 0800 432 0200.
Your credit rating won’t be affected by this.
To get an idea of what you’d have to pay you’ll be able to work out the cancellation fees from Here.
I hope this helps.
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