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End of contract info
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End of contract info
04-03-2015 3:07 PM
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In my member centre my 'Plusnet Unlimited (Contracted)' is showing as 15/05/2014, can anyone confirm that this means I can leave F.O.C after that date?
Thanks
Thanks
Message 1 of 8
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Re: End of contract info
04-03-2015 3:59 PM
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Hi Stranger, that is correct, you just need to give us 14 days notice where we will go through the correct cancellation procedures and even renegotiate a new deal.
Cheers
Ben B
Cheers
Ben B
Message 2 of 8
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Re: End of contract info
04-03-2015 4:54 PM
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Thanks Ben.
So, can I contact PN 14 days prior to my end date to give the 14 day notice or does it have to be after the end of contract date?
So, can I contact PN 14 days prior to my end date to give the 14 day notice or does it have to be after the end of contract date?
Message 3 of 8
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Re: End of contract info
04-03-2015 4:59 PM
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Just be aware
If you cancel the broadband - don't migrate using a recognised procedure - there will be a cancellation charge of £30
http://www.plus.net/support/customer_service/billing/cessation_charges.shtml
If you cancel the broadband - don't migrate using a recognised procedure - there will be a cancellation charge of £30
http://www.plus.net/support/customer_service/billing/cessation_charges.shtml
Message 4 of 8
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Re: End of contract info
04-03-2015 5:04 PM
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Thanks Oldjim, I'll be sure to obtain and use a MAC Key.
Message 5 of 8
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Re: End of contract info
05-03-2015 7:19 PM
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Ben or anyone please see my question above Oldjim's post.
Message 6 of 8
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Re: End of contract info
06-03-2015 12:35 PM
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Message 7 of 8
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Re: End of contract info
07-03-2015 4:33 PM
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Thanks Tony
Message 8 of 8
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