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Starting a new contract before moving home

FIXED
Wolfieboy
Hooked
Posts: 5
Registered: ‎05-09-2024

Starting a new contract before moving home

I've got an offer of full fibre I'd like to take up but unsure if new property will have fibre. If I sign up now and move in 2-3 months will I be able to downgrade on my contract?
5 REPLIES 5
bmc
Seasoned Hero
Posts: 5,491
Thanks: 2,005
Fixes: 105
Registered: ‎28-02-2017

Re: Starting a new contract before moving home

@Wolfieboy 

How long have you got on your current contract?

 

Are you certain to be moving?

 

Do you know where you're moving to?

 

Brian

Dan_the_Van
Superuser
Superuser
Posts: 4,657
Thanks: 2,967
Fixes: 139
Registered: ‎25-06-2007

Re: Starting a new contract before moving home

Fix

@Wolfieboy 

Information about moving can be found here https://www.plus.net/help/my-account/moving-home-or-office/ 

This will be of interest.

Will it cost to move my broadband to my house?

We won’t charge you for moving home if you take out a new contract. However, if you stay on your existing contract you may be charged a home move fee of £65

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Wolfieboy
Hooked
Posts: 5
Registered: ‎05-09-2024

Re: Starting a new contract before moving home

I hadn't even considered I'd be charged. I won't be taking out a new contract now then. 🙄
Wolfieboy
Hooked
Posts: 5
Registered: ‎05-09-2024

Re: Starting a new contract before moving home

I'm out of contract period now which is why they're offering me some money off normal fibre prices. No not certain to move. I think there's Plusnet fibre there from the search I did.
bmc
Seasoned Hero
Posts: 5,491
Thanks: 2,005
Fixes: 105
Registered: ‎28-02-2017

Re: Starting a new contract before moving home

@Wolfieboy 

If you have an idea of where you may be going have a look at the following. Use the Address version.

https://www.broadbandchecker.btwholesale.com/#/ADSL

 

You can also check OpenReach at www.openreach.co.uk

 

Brian